📋 Store Policy
NO RETURN
NO REFUND
POLICY
We keep it 100 with you. Read this before you cop — we mean every single word of it.
By making a purchase from FanmalTheOneAndOnly, you acknowledge that you have read, understood, and agreed to this policy. Yes, this one. Right here. Hi.
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The most important line on this page
ALL SALES
ARE FINAL.
ARE FINAL.
We do not accept returns or exchanges for any reason — including change of mind, sizing issues, or dislike of the product. It's yours. Forever. Congrats on the drop.
We actually check
Quality Assurance
We thoroughly inspect all items before they are shipped to ensure they meet our quality standards. No janky pieces leaving our hands — period.
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Received a defective or damaged item? Contact us within 48 hours of receiving your order at fanmaltheoneandonly@gmail.com with photographic evidence. We will assess the situation on a case-by-case basis.
If you waited longer than 48 hours to tell us... we love you but our hands are completely tied. The clock starts the moment it's delivered.
Maybe. Possibly. Rarely.
Exceptions
In rare cases where we determine that an exception is warranted, we may offer a replacement — at our sole discretion. Any such exceptions will be made solely at the discretion of FanmalTheOneAndOnly.
Don't @ us asking for an exception because you ordered the wrong size. The size chart was literally right there on the product page.
Made for you specifically
Custom & Personalized Orders
Customized or personalized items are non-returnable and non-refundable unless they are defective or damaged upon arrival. We literally made it specifically for you — where would it even go?
1
Review every single customization detail carefully before placing your order
2
Once placed, orders cannot be modified or canceled — not even a little
3
If it arrives defective, contact us within 48 hours with photos and your order number
Read the label
Final Sale Items
Certain items may be marked as "Final Sale" and are not eligible for return or refund under any circumstances. Please review the product description carefully before purchasing. It literally says Final Sale. We don't know how to make it clearer.
If you skip reading the product page and then ask for a refund on a Final Sale item, we will send you a link to this page. With love. Every time.
Gone. Spent. Bye.
Shipping Costs
Shipping costs are non-refundable. The carrier already drove the truck — we cannot un-drive the truck. If you receive a refund for any reason, the cost of return shipping will be deducted from your refund.
No take-backs
Cancellation
Once an order has been placed, it cannot be canceled or modified. Production starts immediately — that's how we keep things moving fast and fresh. Please double-check your order, size, and address before completing the purchase.
We know you're excited. We're excited too. Just slow down for literally one second and check your cart. One second. That's all we're asking.
✉️
Contact Us
Questions about this policy? Our team got you — within 24 hours.
📧
fanmaltheoneandonly@gmail.com
Include your order number so we can help faster
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@fanmal._
Instagram DMs open — slide in
📜 By Shopping With Us, You Agree
By making a purchase from FanmalTheOneAndOnly, you acknowledge that you have read, understood, and agreed to abide by our No Return or Refund Policy. This policy was last updated October 22, 2024 and applies to all purchases made on this store.